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FAQ

FAQ

1. What is the minimum number of people I need to hold a private party?

We require at least 10 people per art party. If you agree to hold a party and only 9 people come, you will still be charged for the 10th person. There is no minimum for attending a public party. Vouchers are not valid for private parties. See our Private Parties page for more details.

2. What's the Cancellation and Return Policy?
We require a credit card for reservations and we require any cancellation to be at least 48 hours prior to the class. If you do not show up for a class that you registered for, your credit card will be charged for all the canvases you reserved. No exceptions. If you cancel or change dates with less than 48 hours for a class that is sold out, you will be charged. No exceptions. If you were paying with a voucher/coupon, you will lose the promotional value of the voucher. If you give at least 48 hours notice of cancellation, we will issue you a credit to be used for another class. For private parties, visit our Private Parties page for fee information. To cancel, please email us at differentstrokespaintandsip@gmail.com.

Different Strokes Paint and Sip reserves the right to cancel any classes that do not have enough painters signed up.
  
3. How much does it cost to host or attend a party at Different Strokes Paint and Sip's studio?

Prices range from $25 to $50 per person depending on the painting. To choose a painting for a private party, visit our Paintings Gallery (for adults) or Kids Paintings Gallery (for kids). We accept cash and credit cards. Please note that a credit card is required for booking a private party. To view the cost of a class open to the public, go to our Calendar.

4. I want to host a party with a specific theme but do not see a painting in the Paintings Gallery that matches that theme. Can I request a new painting?
We are happy to create a painting specifically for your event. For example, if you are having a fundraiser for a dog shelter and would like a painting of a specific dog, we can accomodate you. There is an additional nonrefundable $75 fee for custom paintings.

5. Can each person choose their own paintings?
No. The instructor will walk the entire class through the same painting, start to finish. However, each person is encouraged to put his or her own unique touches on his or her painting. We encourage experimentation! If you'd like to change the colors in a painting, just let us know that in the Color Changes or Special Requests box when you are registering.

6. Do we have to paint it exactly the way the instructor does?
No! We encourage you to play and make any adjustments you like. The painting is yours! However, if you would like to make any color substitutions, we do request that you email us in advance so that we don't waste paint.  If you'd like to change the colors in a painting, just let us know that in the Color Changes or Special Requests box when you are registering.

7. What time do I need to arrive for a party?
We open our doors 30 minutes before class, and we recommend that you arrive 15-20 minutes before the party is supposed to begin. This will allow you to get signed in, set up any food or beverages, and get settled with your canvas. Please note that when you are late, you hold up everyone else in the class - so expect to get ready for dirty looks from the other attendees if you arrive late!

8. Can I reserve seats for my friends so we can sit together?
Yes! If you are each reserving your seats separately, just let us know which of you will be sitting together by saying so in the Special Requests box on the registration page or starting a Group.

9.  Is there a minimum age requirement?
Adult parties are recommended for ages 13 and up. For children younger than 13, we do offer kids parties. 

10. Will I be able to take my painting home with me at the end of the party?
Yes, we use acrylic paints which dry quickly, so your painting is ready to take home at the end of the event.

11. Are we allowed to eat and drink while we paint?
Yes. In fact, we encourage it! We offer a good variety of alcoholic and nonalcoholic beverages and a selection of snacks as well!

12. What should I wear?
We will provide you with an apron, but we still recommend that you wear something that you don't mind getting a little paint on, since accidents happen. Please also remember that wearing an apron is like wearing an extra layer of clothes, so don't come bundled up - it gets hot in here!

13. How can I protect my home or office from flying paint if I host a party away from your studio?
Of course, the best way to protect your own space is to use ours, but if you do decide to host a party in your home or office, we recommend putting down a drop cloth before setting up to help protect your floors. We recommend moving furniture out of the way to protect it and because we will need space to set up tables, stools and easels. 

14. Do I need to do anything to set up before the instructor arrives for a party at my home or office?
Yes. We will bring tables and stools based on the number you have stated will be attending your event. Our tables are 6' and can accomodate up to 6 people per table. Therefore, you will need to have cleared enough space in one room so that the appropriate number of tables can be set up. If you already have tables and/or stool/chairs, even better!

15. Do I need to have any supplies on hand?
We will provide all of the art supplies, plus aprons, tables, stools, and easels, and the art instructor. If you are hosting a party in your home or office, we will need access to running water. You are responsible for providing your own food and beverages. However, we can make special accomodations to bring the beverages...at an additional cost. 

16. I want to host a fundraiser. How does that work?
Each organization is unique, so we work with you to suit your organization's needs. We are committed to helping local charities meet their fundraising goals. We will happily create a painting specific to the theme of your fundraiser, or you can choose from one of our growing selection of paintings. 

17. How far do you travel?
We prefer to stay within the metropolitian area, but we will travel farther for an additional fee. 

18. How do I sign up for an art class that is open to the public?
Visit our Calendar to see which painting is being featured on which day. Then select the class you would like to join, choose how many canvases you are reserving, and fill in the rest of the required fields. You can also email us at
differentstrokespaintandsip@gmail.com if you have any difficulty. 

19. How can I book a private event?
Simply email us at
differentstrokespaintandsip@gmail.com or call us at 303-369-7785. Non Refunable Deposit Required at Booking.10 Minimum Participants Required and other details to be agreed upon at Booking.

20. Who is the instructor?
All of our instructors are AHHHHMAZING, so you will have a great time with a talented, friendly instructor every visit.

21. Where is Different Strokes Paint and Sip located?
We are located at 2300 South Chambers Rd. Suite J. Aurora, CO 80014

22. Do you offer any discounts?
Yes! We offer corporate discounts that vary depending on the size of your group. We also have promotional offers that we feature on our facebook page, from time to time. So look for Different Strokes Paint and Sip on Facebook, and "like" us there to see offers as they come up!

23. How do I apply a discount, voucher, or coupon when I make a reservation?
When registering, enter your voucher number(s) in the yellow box next to each person's name, then put the type of voucher (LocBox, LivingSocial, Groupon, or the coupon code) in the white box below on the same page. On the next page, it should show a $0 balance and should not ask for credit card information if you're using a voucher, or it should show a discounted price if you're using a coupon. If it shows full price, please stop and go back to review that you entered everything correctly on the page before and we will walk you through it. Please do not enter your credit card info in if you don't believe the amount shown is correct.

24. What if my voucher has expired?
You may apply the amount you paid for the voucher toward a class and pay the remaining difference.

25. Are you a franchise?
No. We are independently owned and operated, and we are not a franchise, though we do provide consulting services for people who want to open a sip and paint studio in their area. To find out more about our consulting services, click here.

26. What if I am late? We value your time just as much as we do ours and understand that things happen, therefore we allow a 10-15 minute grace period. However, entry 15 minutes after class start time is highly discouraged out of consideration for customers/staff that were on time. If you choose to still participate, you will have to catch yourself up and be finished by class end time...no exceptions! Please refer to the cancellation policy of 48 hours advance notice (above). No refunds or studio credits will be issued for "late" guests. 

 

Not finding the answer to your question in the FAQ sheet above? Call us at 303-369-7785 or email us at differentstrokespaintandsip@gmail.com

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